Janney Montgomery Scott LLC

Program: Janney Montgomery Scott LLC

Program Description

Mission:This individual will provide administrative, client, and marketing support to one or more Financial Advisors (FAs) to enhance and grow their business. Roles and responsibilities may vary dependent upon the FA or team structure. Demonstrates competence in all major areas of responsibility and operates with guidance from a Branch Office Manager or Branch Operations Manager.

Job Description

Major Responsibilities:Assist FAs in the ongoing development and maintenance of effective client relationships. Be knowledgeable of products and technologies and comply with all rules and regulations of the firm. Anticipate potential issues and or problems and alert respective FA and/or Branch Management as necessary.Be knowledgeable, in accordance with established policies, of all firm technology necessary to provide quick responses to FA and client inquiries. Compose effective client correspondence in accordance with established policies and procedures. Assist FAs in organizing and implementing productivity based campaigns.Interface effectively with the home office and branch associates operations.Follow up on time-sensitive support issues with all home office departments.Provide excellent telephone service to clients and potential clients, including prompt, accurate, and timely attention to detail. Ensure continuous telephone coverage.May also perform some operations responsibilities for the entire branch in a smaller branch office.Perform other duties as required that contribute to the overall effectiveness of the branch office and individual FAs. Requirements and Qualifications:High School diploma Prior office experience preferred but not requiredExcellent customer service skillsComputer skills in Word, Excel, PowerPoint and Outlook Good math skills Able to work effectively in a fast paced, deadline-oriented environment. Strong attention to detailAble to work effectively as part of a teamHigh ethical standards