Negotiatus Corp. DBA Order.co

Program: Negotiatus Corp. DBA Order.co

Program Description

Order.co is the first and only Spend Efficiency Platform that helps businesses save time, save money, and gain clarity into their spend. Order.co eliminates manual purchasing and payment tasks and gives your team one place to purchase, approve, track and pay for all the physical goods your business needs. With customizable budgets and reporting, operations and finance teams can take back control over the buying process and start spending efficiently. Founded in 2016 and headquartered in New York City, Order.co oversees spend for hundreds of customers like WeWork, SoulCycle, Lume, and High Level Health. Order.co has raised $50M in funding from industry-leading investors like MIT, Stage 2 Capital, Rally Ventures, 645 Ventures, and more. Order.co has been proudly named as a 50 to Watch by Spend Matters and a Best Place to Work by BuiltIn. See growth from a new perspective, when everything is in Order.

Job Description

We are looking for a Vendor Operations Associate to own recurring invoice reconciliation, payment issue remediation, and order processing-related tasks while helping to directly strengthen relationships with vendors and clients. This is a unique opportunity at the forefront of fintech and procurement innovation.Responsibilities:- Oversee inbound invoice scraping/reconcilation and bulk uploading workflows.- Process inbound invoices for order reconciliation, providing a seamless & accurate experience for ourclients.- Resolve order payment issues, flag recurring issues, and work with the Vendor Operations Manager tosuggest scalable solutions that allow us to prevent them in the future.- Operate in inboxes responsible for fielding invoices, vendor order questions, and payment issues.- Leverage our data warehouse to Initiate frequent follow up to vendors, requesting invoices, ensuring thatorders are being processed in a timely manner.- Field cross-departmental internal requests and provide thoughtful resolution.- Aide in the Order.co customer experience by liaising with vendors to ensure their understanding andcompliance of our fulfillment SOPsQualifications:- An empathetic, customer-centric mindset - you make client problems your problems!- Ability to focus on recurring tasks with an emphasis on speed and accuracy; experience inanalyzing/reconciling invoices, a plus!- Exceptional communication and problem-solving skills- Comfort and confidence on the phone; ability to represent Order and be the voice of the company whilespeaking with vendors- Ability to innovate ways to improve and streamline processes.- Demonstrated experience and proficiency with spreadsheets, databases, and reporting tools. Excel,PowerPoint, Slack, and SQL (not required but a plus!)- Experience working with Mac OS- A drive to learn new things and go above and beyond to get things done!