Negotiatus Corp. DBA Order.co

Program: Negotiatus Corp. DBA Order.co

Program Description

Company Description:Order.co is a guided B2B marketplace with a mission to simplify buying for businesses. Order.co makes it easy for businesses to place and track purchases across all their vendors, control spend, and make payments in a single, consolidated bill. Tailored insights and purchasing recommendations fuel smarter spending decisions so businesses can easily save time and money on what they need to grow.Founded in 2016 and headquartered in New York City, Order.co oversees nearly half a billion in annualized spend across hundreds of customers like WeWork, SoulCycle, Lume, and High Level Health. Order.co has raised $50M in funding from industry-leading investors like MIT, Stage 2 Capital, Rally Ventures, 645 Ventures, and more. Order.co has been proudly named as a 50 to Watch by Spend Matters and a Best Place to Work by BuiltIn.See growth from a new perspective, when everything is in Order.co.

Job Description

Job Description:We’re looking for an Operations Specialist to join our growing team and help carry out operational and data processes that enable our customers to get the most out of their experience on our platform. Our ideal candidate is an analytical problem solver who is eager to learn how to use data to solve a variety of customer issues.Responsibilities:- Own all the day-to-day operations of setting up new customers with product catalogs, account settings, and vendor preferences, ensuring that our customers can hit the ground running- Be an expert at setting up new products on the platform and optimizing catalogs to help each client reach their goals- Collaborate with a team of Virtual Assistants, ensuring the quality of their work is high and assisting them with any issues that may arise- Work cross-functionally with Sales, Customer Success, and Operations teams to optimize processes and deliver on client desired outcomes- Lead catalog improvement initiatives and contribute to other product data projects- Assist in custom report development to make clients better educated about their spending habits- Continuously brainstorm ways to improve the vendor and customer experience- Do whatever it takes to give our customers the amazing Order experience they have come to expect!Qualifications:- An empathetic, customer-centric mindset - you make client problems your problems!- Exceptional communication and problem-solving skills- High attention to detail and the ability to ensure data quality standards are met- Demonstrated experience and proficiency with spreadsheets, databases, and reporting tools. - Excel, PowerPoint, and SQL (preferred)- At least 6 months of experience in an Operations or Data focused role- Strong SQL skills (or an interest in learning!)